Emerging technologies are transforming the way businesses operate and interact with their customers. From artificial intelligence (AI) to the Internet of Things (IoT), these technologies are opening up new opportunities for companies to create innovative products, services, and experiences. Companies are exploring the potential of emerging technologies to create competitive advantages, increase efficiency, and improve customer engagement.
AI is a key technology that is being used to automate processes and create predictive models. Companies are leveraging AI to gain insights from data, automate customer service tasks, and provide personalized experiences. AI can also be used to identify customer preferences, predict customer behavior, and automate marketing campaigns.
IoT is another technology that is being used to create connected products and services. Companies are using IoT to collect data from connected devices and use this data to create new products and services. IoT can also be used to automate processes, monitor customer behavior, and provide personalized experiences.
Augmented reality (AR) is another technology that is being used to create immersive experiences. Companies are using AR to provide customers with interactive experiences, such as virtual tours, product demonstrations, and interactive games. AR can also be used to provide customers with product information and recommendations.
These are just a few of the technologies that companies are exploring to create competitive advantages. By leveraging these technologies, companies can create innovative products and services, increase efficiency, and improve customer engagement.
References:
1. Hariharan, S. (2020). How AI and IoT Are Transforming Businesses. Forbes. https://www.forbes.com/sites/sap/2020/05/20/how-ai-and-iot-are-transforming-businesses/?sh=1d2e2a7f2a2a
2. Kondakov, A. (2020). IoT and AI: How These Technologies Will Transform Businesses. Medium. https://medium.com/swlh/iot-and-ai-how-these-technologies-will-transform-businesses-df7d7b6c0f7f
3. Chawla, S. (2020). Augmented Reality: How It Is Transforming Businesses and Industries. Business 2 Community. https://www.business2community.com/strategy/augmented-reality-how-it-is-transforming-businesses-and-industries-02388179
